ABOUT BUYING AT ZLCOPENHAGEN
THANK YOU FOR VISITING US
Zahid Latif Copenhagen, ZLCOPENHAGEN, provides website features for the following conditions. If you visit our shop at www.zlcopenhagen.com you accept these terms and conditions. Please take the time to read and understand this carefully for your safety and security. All items purchased from ZLCOPENHAGEN are made pursuant to a shipment agreement. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
All items purchased from ZLCOPENHAGEN are made pursuant to a shipment agreement. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Welcome to ZLCOPENHAGEN. A Danish registered company since 2008, under VAT 30463463.
Registered under The Danish Patent and Trademark Office. All rights are reserved. When you are ready to proceed to checkout, click on ‘Proceed to Checkout’. Please have the bank or credit card details ready as well as the delivery address.
ZLCOPENHAGEN is approved with the Webshop Mærket.
Unfortunately, ZLCOPENHAGEN does not make catalogs over the content of our pages. New products are added every day. Therefore, we recommend you to visit ZLCOPENHAGEN regularly to see the latest products.
No, we don’t have a shop. We are 100% based on the internet. However, if you want to visit our showroom, an exclusive appointment must be made before.
Questions regarding a product
Unfortunately, some products are sold out. Customer service might answer if a specific product will be in stock again. We can only recommend often to have a look at our sites and also subscribe to our newsletters to receive information regarding new products.
We write as much info as possible on our products such as size, colour, materials and if the product, for example, is slim fit. If you need further information then please write to the customer service.
Unfortunately, we are not able to refund the difference for customers who have bought a product which later in time was reduced in price.
Questions regarding payment
Prices are shown in € (EUR), Danish Krone (DKK), British Pound £ (GBP) and American Dollar $ (USD). All prices include Danish VAT of 25%.
ZLCOPENHAGEN has the right to change prices at any time. We do not offer tax-free purchases on orders if you are shopping from outside the EU. ZLCOPENHAGEN is not responsible for the payment of customs, taxes or tariffs in your country.
Pay safely and securely by Epay or by Paypal.
In the payment phase, you will receive an overview of the products you have added to the basket and the total price as well.
When you choose “Go to Checkout”, you will be redirected to our secure server where you have to enter the following:
• Credit Card number
• Expiry date
• Control digits
If you don’t fill out these fields correctly then ZLCOPENHAGEN can’t register your purchase.
After this press button “Accept” and the amount is reserved. The amount is first withdrawn when we ship your order from ZLCOPENHAGEN. You will receive an invoice when you receive your order.
Questions regarding freight and delivery
Unfortunately, it’s not possible to pick up your order from our stock or office.
Orders are shipped within 1-3 working days from order placement. Exceptions are items to be ordered from the manufacturer, if not in stock. Normal delivery time to addresses in Europe is 5-7 business days after the purchase. The goods are sent by either FedEx, DAO365, or GLS.
All goods are supplied while stocks last.
Note: We reserve the right to correct price errors
ZLCOPENHAGEN ship orders with DAO365 or GLS within Denmark, with FedEx within and outside the EU. Free shipping on all orders over € 65 / 500 DKK.
- € 3 / 25 DKK for DK
- € 9 / 50 DKK for Europe and USA
- € 15 / 100 DKK Rest of the world
All packages are insured and have a tracking number so the package can be traced. When an order is sent, you will receive an e-mail containing the tracking number for your package. In some cases this may be caught by your junk filter, so please check before contacting us.
You might have to pay customs if your order is delivered outside the EU. The tariffs you have to pay are different for each country. So if you have doubts then contact your local customs office.
No we can’t. We only deliver directly to your address using either FedEx, GLS or DAO365.
FedEx, DAO365 or GLS will place a note in your letterbox/text message, and you can afterward pick it up at your local postal office/store. We recommend that you put in your work address where there will always be someone to receive it.
ZLCOPENHAGEN checks all products for their quality before shipment. However, should there any way be faults in the products then you should return the product as soon as possible?
You have to write you name, invoice number and what is the fault with the product when it’s returned. A faulty product will be replaced in 7-14 days from when we have received the product. If we don’t have a replacement then we will refund you money in maximum 14 days from we have received the faulty product. We apply the EU purchase treaty where you have 2 year right to return faulty products. In any case your freight cost will be refunded. Faulty products needs to be returned to:
Godthaabsvaenget 9, 2th
2000 Frederiksberg, Denmark
If you have any questions please contact the customer service at [email protected]
ZLCOPENHAGEN, Godthaabsvaenget 9, 2th, 2000 Frederiksberg/Copenhagen, Denmark
You are always more than welcome to call us at (+45) 7070 7666
Lines are open Monday – Friday: 09:00 to 15:00. We look forward to hearing from you.